We encourage you to contact us with any feedback on your experience with the Radio Doctor service.

If you have specific feedback, suggestions or complaints we advise you to send details in writing / via email.

Please include:

– your full name (or name of patient)

– your date of birth

– date & time of receiving the service

– name of the attending doctor

and send in complete confidence to:

generalmanager@radiodoctor.com.au  or to the above postal address  and we will investigate and aim to respond within 10 working days.  If you wish to make an official complaint, you‘re entitled to do so by contacting the Health care Complaints Commission on 180043159 or hccc.nsw.gov.au.

Privacy and Confidentiality:

We abide by various National and State laws and principles including the National Privacy Act (1988) and Health Records and Information Privacy Act 2002 (NSW) which define the standards by which this practice handles personal information collected from our patients.

Download a copy of our full privacy policy here , or request a  copy by contacting the Wollongong Medical Service Co-operative Limited on 02 4227 3251 or emailing us on enquiries@radiodoctor.com.au.