Contact


For after hours, home Doctor visits phone our Wollongong Call Centre at:

(02) 4228 5522

during operating hours only:

Monday to Friday 7pm – 6am

Saturdays from 12pm midday through to Monday 6am

Public Holidays 24hours

ALL YEAR ROUND

*ACCEPTING CALLS 1 HOUR PRIOR*

*Please do not send patient booking requests via the online form as it is not monitored after hours and therefore will not result in a booking.*

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In the case of an emergency:

Dial 000 or attend your closest hospital’s Emergency Dept.

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For general or business related enquiries:

Please get in touch with us using the following contact information or via the contact form:

Mailing address:

PO Box 214, Fairy Meadow NSW 2519

Office phone number:

(02) 4227 3251

Email address:

enquiries@radiodoctor.com.au

Facebook: facebook.com/radiodoctorillawarra

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Feedback, Compliments or Complaints:

We encourage you to contact us with any feedback on your experience with the Radio Doctor service.

If you have specific feedback, suggestions or complaints we advise you to send details in writing / via email.

Please include:

– your full name (or name of patient)

– your date of birth

– date & time of receiving the service

– name of the attending doctor

and send in complete confidence to:

generalmanager@radiodoctor.com .au or to the above postal address  

and we will investigate and aim to respond within 10 working days.

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Privacy and Confidentiality:

We abide by various National and State laws and principles including the National Privacy Act (1988) and Health Records and Information Privacy Act 2002 (NSW) which define the standards by which this practice handles personal information collected from our patients.

A copy of our full privacy policy is available by contacting the Wollongong Medical Service Co-operative Limited on 02 4227 3251 or emailing us on enquiries@radiodoctor.com.au.