CONTACT US

RADIO DOCTOR HOURS

Weeknights – Monday to Friday, 6pm – 6am
Weekends – Saturday 12pm midday – Monday 6am

24 hrs on Public Holiday

For all emergencies, please attend your closest hospital or dial 000.

Bookings

 For Bookings call (02) 4228 5522 or use this website’s online booking button during operating Hours Only (re: above for Operating Hrs)

Office Phone Number

Office Hours Only: 8:00am – 5:00pm (Mon – Fri)

(02) 4227 3251  

Email address

enquiries@radiodoctor.com.au

*Bookings CANNOT be made via email.

*This email address is not monitored 24/7. Please note you
will not receive a reply out of administration office hours.
Admin Office Hours are : 7:00am – 5:00pm Mon-Fri  

 

Mailing Address

PO Box 214, Fairy Meadow NSW 2519

ENQUIRY FORM

*Please do not send patient booking requests via the online form as it is not monitored after hours and therefore will not result in a booking.*

14 + 6 =

Feedback, Compliments or Complaints

 

We encourage you to contact us with any feedback on your experience with the Radio Doctor service.

If you have specific feedback, suggestions or complaints we advise you to send details in writing / via email.

Please include:

– your full name (or name of patient)

– your date of birth

– date & time of receiving the service

– name of the attending doctor

and send in complete confidence to:

generalmanager@radiodoctor.com.au or to the above postal address  and we will investigate and aim to respond within 10 working days.  If you wish to make an offical complaint, you‘re entitled to do so by contacting the Health Complaints Comission on 180043159.

 

Privacy and Confidentiality:

We abide by various National and State laws and principles including the National Privacy Act (1988) and Health Records and Information Privacy Act 2002 (NSW) which define the standards by which this practice handles personal information collected from our patients.

Download a copy of our full privacy policy here , or request a  copy by contacting the Wollongong Medical Service Co-operative Limited on 02 4227 3251 or emailing us on enquiries@radiodoctor.com.au.

SERVICE AREA MAP

Not available in the Kiama municipality, since 1st October 2018.
Please contact your own Doctor for alternative arrangements or call  Health Direct 1 800 022 222